Who we are

Our website is: http://topsmartfurniture.com.

“Top Smart Furniture” belongs to “Top Sillas y Mesas” and is deeply committed to compliance with Spanish and European regulations on the protection of personal data, and ensures full compliance with the obligations provided, as well as the implementation of security measures provided in the General Data Protection Regulation (RGPD) (EU) 2016/679 and Organic Law 3/2018 of December 5, on data protection and digital rights (LOPD and GDD, hereinafter LOPD).

In accordance with these regulations, we inform that the use of our website may require certain personal data to be provided through registration or contact forms, or by sending emails, and that these will be processed by “Top Smart Furniture”, Data Controller, whose data are:

• Company Name: TOP SILLAS Y MESAS, S.L.
• VAT NUMBER: B09730029
• Registered Office: C/Balance, 24 (P. Industrial PISA), 41927 Mairena del Aljarafe – Seville
• Phone: +34 954 358 960
• eMail: info@topsmartfurniture.com

Collection and Processing of Personal Data

A personal data is any information relating to a person: name, email, address, telephone, NIF/NIE… Additionally, when a User visits our website, certain information is automatically stored for technical reasons, such as the IP address assigned by your Internet access provider.

“Top Smart Furniture”, as Data Controller, has the duty to inform the Users of its website about the collection of personal data that may be carried out, either by sending e-mail or by filling in the forms included in the website.

Only the data necessary to perform the contracted service, or to adequately respond to the request for information made by the User will be obtained. The data collected are identifying and correspond to a reasonable minimum to be able to carry out the activity carried out. In particular, no specially protected data is collected at any time. Under no circumstances will the data be used for purposes other than those for which they were collected.

Contact forms/email

Purpose: To answer your request for information made through our contact form(s).

Legitimation: The legal basis that legitimizes this treatment is the consent of the User, which may be revoked at any time.

Transfer of data: Personal data will be processed through servers managed by Convertclick, which will be considered the Data Processor.

Mailing list registration forms (newsletter)

Purpose: Sending communications, some of them commercial, of interest to users according to the theme of the blog. As established by the LSSICE, “Top Smart Furniture” undertakes not to send commercial communications without identifying them as such. For these purposes, information sent to customers for the maintenance of the existing contractual relationship, if any, will not be considered as commercial communication.

Legitimation: The legal basis that legitimizes this treatment is the consent of the User, which may be revoked at any time.

Transfer of data: Personal data will be processed through servers managed by “Top Smart Furniture”.

Customer registration/registration forms

Purposes:

• Manage your User registration on our website.
• Manage purchases made.
• Provide information about the processing and status of purchases.
• Historical record of purchases made on our website.
• Comments and content management.
• Sending communications via email and/or telephone, in order to inform the User of possible incidents, errors, problems and/or status of orders.

Legitimation: The legal basis legitimizing this processing is the performance of a contract.

Transfer of data: “Top Smart Furniture” will not transfer or communicate your data to any third party, except in the cases provided by law or when the provision of a service involves the need for a contractual relationship with a processor. Thus, the User accepts that some of the personal data collected are provided to these Processors (payment platforms, agency, intermediaries, etc.), when necessary for the effective performance of a contracted service or product purchased. The User also accepts that some of the services may be, totally or partially, subcontracted to other persons or companies, which will be considered as Data Processors, with which the corresponding confidentiality contract has been agreed, or adhered to their privacy policies, established in their respective web pages. The User may refuse the transfer of your data to the Data Processors, by written request, by any of the aforementioned means.

This website may only be used by persons over 14 years of age. As required by the LOPD and GDD, in the case of minors under 14 years of age, the consent of their parents or guardians is a mandatory condition for us to process their personal data.

User Registration

When the User registers through the corresponding form, the information we collect includes:

• Name and surname
• Email and/or telephone
• Shipping Addresses
• IP
• Username/password

In addition, the User must accept the terms and conditions. Passwords are at the User’s discretion. They do not expire. To recover the password the User must go to the specific form and enter his/her email.

The User, once registered, has access to a private panel, where you can view certain content, record purchases made, etc.. You can also manage your account options, such as password or user data.

The User may receive the following notifications:

• When registering on the platform (account validation email).
• When making purchases, such as proof of purchase, incidents, shipments, etc.
• The User receives the newsletter of the store if he/she has registered in it, from which he/she can unsubscribe in his/her User panel and in the corresponding links included at the bottom of the newsletter.
• By password recovery (specified in the previous field).

At “Top Smart Furniture” we will block a User account if it commits suspicious or fraudulent actions. User accounts are not deleted for lack of use. To delete an account, the User must request it through their User panel, or by contacting us.

Safety measures

Users of this website are informed that “Top Smart Furniture” has adopted the technical, organizational and security measures at our disposal to prevent the loss, misuse, alteration, unauthorized access and theft of data, and thus ensure the confidentiality, integrity and quality of the information contained therein, in accordance with the provisions of current legislation on data protection. The personal data collected in the forms are processed only by the staff of “Top Smart Furniture” or the designated Data Processors.

The “Top Smart Furniture” Website also has SSL encryption, which allows the User to securely send personal data through the contact or registration forms on the website.

Accuracy of data

The User declares that all data provided by him/her are true and correct and undertakes to keep them updated. The User will be responsible for the veracity of their data and will be solely responsible for any disputes or litigation that may result from the falsity of the same. It is important that, so that we can keep the personal data updated, the User informs “Top Smart Furniture” whenever there has been any change in them.

Exercise of User Rights

The LOPD and GDD and the RGPD grant interested parties the possibility of exercising a series of rights related to the processing of their personal data. To do so, the User must contact us, providing documentation proving their identity (ID card or passport), by email to info@topsmartfurniture.com, or by written communication to the address listed in our Legal Notice . Such communication must reflect the following information: name and surname of the User, the request, address and supporting data.

The exercise of rights must be carried out by the User himself. However, they may be executed by a person authorized as legal representative of the User, providing the documentation proving such representation.

The User may request the exercise of the following rights:

• The right to request access to personal data, which is the right to obtain information on whether their own personal data is being processed, the purpose of the processing that, if any, is being carried out, as well as the information available on the origin of such data and the communications made or planned for such data.
• The right to request its rectification, in case the personal data is incorrect or inaccurate, or deletion of data that proves to be inadequate or excessive.
• Right to request the limitation of its treatment, in which case only the data strictly necessary for the exercise or defense of claims will be kept by “Top Sillas y Mesas”.
• Right to object to the processing: this refers to the right of the data subject not to have his or her personal data processed or to stop the processing in cases where his or her consent to the processing is not required, in the case of commercial prospecting files or for the purpose of making decisions regarding the data subject and based solely on the automated processing of his or her data, unless for legitimate reasons or for the exercise or defense of possible claims, the data must continue to be processed.
• Right to data portability: in case you want your data to be processed by another company, “Top Sillas y Mesas” will facilitate the portability of your data in exportable format.

In the event that consent has been granted for any specific purpose, the User has the right to withdraw consent at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal.

We undertake to execute all these rights within the maximum legal deadline of 10 working days.

If a User considers that there is a problem with the way in which “Top Smart Furniture” is handling their data, they can address their complaints to the Security Officer or to the corresponding data protection authority, being the Spanish Data Protection Agency the one indicated in the case of Spain.

Data retention

The personal data of Users who use the contact form or send us an email requesting information will be processed for the time strictly necessary to fulfill the request for information, or until the consent given is revoked.

The Customer’s personal data will be processed until the end of the contractual relationship. The period of conservation of personal data will be the minimum necessary, and may be kept until the end of the contractual relationship:

• 4 years: Law on Infractions and Penalties in the Social Order (obligations regarding affiliation, registrations, cancellations, contributions, payment of salaries…); Arts. 66 and following General Tax Law (accounting books…).
• 5 years: Art. 1964 Civil Code (personal actions without special time limit)
• 6 years: Art. 30 Commercial Code (accounting books, invoices…)
• 10 years: Art. 25 Prevention of Money Laundering and Terrorist Financing Act.
• No deadline: disaggregated and anonymized data.

On the other hand, the data of Users who register for the newsletter will be kept indefinitely, until the consent given is revoked.

Social Networking

“Top Smart Furniture” has a profile on Instagram, recognizing itself in all cases Responsible for the processing of the data of its followers, fans, subscribers, commentators and other User profiles (hereinafter, followers) published by “Top Smart Furniture”.

The purpose of data processing by “Top Smart Furniture”, when the law does not prohibit it, will be to inform their followers about their activities and offers, by any means that the social network allows, as well as to provide personalized service to the User. The legal basis that legitimizes this treatment will be the consent of the interested party, which may be revoked at any time.

In no case will “Top Smart Furniture” extract data from social networks, unless the User’s consent to do so is specifically and expressly obtained (for example, for the implementation of a contest).

Confidentiality

The information provided by the User shall, in any case, be considered confidential, and may not be used for purposes other than those described herein. “Top Smart Furniture” undertakes not to disclose or reveal information about the claims of the User, the reasons for the advice requested or the duration of its relationship with the User.

Validity

This privacy and data protection policy has been drafted by ExpertosLOPD®, data protection company, as of May 08, 2020, and may vary depending on the changes in regulations and jurisprudence that may occur, being the responsibility of the owner of the data to read the updated document, in order to know their rights and obligations in this regard at all times.

Need help?

Contact us at info@topsmartfurniture.com for questions regarding this policy.